Spotify is one of the most popular music streaming services globally, offering users access to millions of songs, podcasts, and videos. However, some users encounter an issue where Spotify stops playing music when they switch to another app or lock their screen, which can be frustrating. In this article, we will delve into the possible reasons why Spotify is not playing in the background and provide troubleshooting steps to resolve the issue.
Understanding Background Playback on Spotify
Background playback is a feature that allows users to listen to music or podcasts on Spotify while using other apps or locking their screen. This feature is available on both mobile and desktop devices. However, the functionality may vary depending on the device, operating system, and Spotify app version. It is essential to note that background playback requires a stable internet connection and sufficient device resources.
Device and Operating System Compatibility
Spotify’s background playback feature is compatible with most devices and operating systems, including Android, iOS, Windows, and macOS. However, some older devices or operating systems may not support this feature. Users with older devices or operating systems may need to upgrade to a newer version to enjoy seamless background playback.
Spotify App Version and Settings
The Spotify app version and settings can also impact background playback. Ensuring that the Spotify app is up-to-date and configured correctly is crucial for uninterrupted music playback. Users can check for updates in the app store or Google Play Store and adjust their settings to enable background playback.
Troubleshooting Steps for Spotify Background Playback Issues
If Spotify is not playing in the background, there are several troubleshooting steps that users can take to resolve the issue. These steps include:
Checking Internet Connection and Device Resources
A stable internet connection and sufficient device resources are essential for background playback. Users should ensure that their device is connected to a reliable internet network and has enough RAM and processing power to support multiple apps. Closing unnecessary apps and background processes can help free up device resources and improve Spotify’s performance.
Disabling Battery-Saving Features and Data Saver
Battery-saving features and data saver modes can sometimes restrict background playback on Spotify. Users should disable these features or add Spotify to the list of exempted apps to ensure uninterrupted music playback. This can be done in the device settings or Spotify app settings.
Checking Spotify Settings and App Permissions
Spotify settings and app permissions can also impact background playback. Users should ensure that the Spotify app has the necessary permissions to run in the background and play music. This can be done in the device settings or Spotify app settings.
Android Devices
On Android devices, users can check the Spotify app settings by going to Settings > Apps > Spotify > Permissions. Ensuring that the “Run in background” and “Play music in background” permissions are enabled is crucial for uninterrupted music playback.
iOS Devices
On iOS devices, users can check the Spotify app settings by going to Settings > Spotify > Background App Refresh. Enabling the “Background App Refresh” feature allows Spotify to continue playing music in the background.
Additional Tips for Seamless Background Playback
In addition to the troubleshooting steps mentioned earlier, there are several tips that users can follow to ensure seamless background playback on Spotify. These include:
Using a Premium Spotify Account
Using a premium Spotify account can provide users with additional features and benefits, including improved background playback. Premium users can enjoy uninterrupted music playback, even when switching between apps or locking their screen.
Keeping the Spotify App Up-to-Date
Keeping the Spotify app up-to-date is essential for ensuring that users have access to the latest features and bug fixes. Regularly updating the Spotify app can help resolve background playback issues and improve overall performance.
Monitoring Device Resources and Internet Connection
Monitoring device resources and internet connection can help users identify potential issues that may be impacting background playback. Regularly checking device resources and internet connection can help users take proactive steps to resolve issues and ensure seamless music playback.
In conclusion, Spotify’s background playback feature allows users to enjoy uninterrupted music playback while using other apps or locking their screen. However, issues can arise due to various reasons, including device and operating system compatibility, Spotify app version and settings, and internet connection and device resources. By following the troubleshooting steps and tips outlined in this article, users can resolve background playback issues and enjoy a seamless music experience on Spotify. Remember to always keep the Spotify app up-to-date, monitor device resources and internet connection, and adjust settings as needed to ensure uninterrupted music playback.
What are the common reasons why Spotify is not playing in the background?
Spotify not playing in the background can be caused by a variety of factors, including issues with the app’s settings, problems with the device’s operating system, or conflicts with other apps. One common reason is that the app may not have been granted the necessary permissions to run in the background. This can be due to the device’s power-saving features or the user’s own settings. Additionally, issues with the app’s cache or data can also prevent it from playing music in the background. It’s also possible that the problem is related to the device’s hardware or software, such as a faulty headphone jack or a software glitch.
To troubleshoot the issue, users can start by checking the app’s settings and ensuring that it has the necessary permissions to run in the background. They can also try clearing the app’s cache and data, or restarting their device to see if this resolves the problem. If the issue persists, users may need to investigate further to determine the root cause of the problem. This can involve checking for updates to the app or the device’s operating system, or seeking help from Spotify’s support team. By identifying and addressing the underlying cause of the issue, users should be able to get Spotify playing in the background again and enjoy a seamless music experience.
How do I enable background play on Spotify for Android devices?
To enable background play on Spotify for Android devices, users can follow a few simple steps. First, they need to open the Spotify app and go to the settings menu. From there, they can scroll down to the “Playback” section and look for the “Background play” option. If this option is not enabled, users can toggle the switch to turn it on. Additionally, users may need to grant Spotify the necessary permissions to run in the background. This can be done by going to the device’s settings menu, selecting “Apps” or “Applications,” and then finding Spotify in the list of installed apps. From there, users can select “Permissions” and ensure that the app has the necessary permissions to run in the background.
Once background play is enabled, users should be able to listen to music on Spotify while using other apps or when their device is locked. However, it’s worth noting that some devices may have power-saving features that can prevent apps from running in the background. In these cases, users may need to add Spotify to the list of exempted apps or disable the power-saving feature altogether. By enabling background play and granting the necessary permissions, users can enjoy uninterrupted music on Spotify and get the most out of their subscription. With background play enabled, users can switch between apps, take calls, or lock their device without interrupting their music playback.
What are the steps to troubleshoot Spotify not playing in the background on iOS devices?
To troubleshoot Spotify not playing in the background on iOS devices, users can start by checking the app’s settings and ensuring that it has the necessary permissions to run in the background. They can do this by opening the Spotify app, going to the settings menu, and selecting “Playback.” From there, they can look for the “Background play” option and ensure that it is enabled. If the option is not available, users may need to update their Spotify app or iOS operating system to the latest version. Additionally, users can try restarting their device or closing and reopening the Spotify app to see if this resolves the issue.
If the problem persists, users can try more advanced troubleshooting steps, such as checking the device’s settings menu to ensure that Spotify is allowed to run in the background. They can do this by going to the “Settings” app, selecting “General,” and then “Background App Refresh.” From there, they can find Spotify in the list of apps and ensure that the switch is toggled to the “on” position. Users can also try resetting the app’s cache and data or reinstalling the app altogether. By following these steps, users should be able to identify and resolve the issue preventing Spotify from playing in the background on their iOS device.
Can I play Spotify in the background while using other apps on my device?
Yes, Spotify allows users to play music in the background while using other apps on their device. This means that users can switch between apps, browse the internet, or take calls without interrupting their music playback. To do this, users simply need to start playing music on Spotify and then switch to another app or lock their device. The music should continue to play in the background, allowing users to multitask and enjoy their music at the same time. However, it’s worth noting that some devices or apps may have restrictions or limitations on background play, so users may need to check their device’s settings or the app’s documentation to see if there are any specific requirements or limitations.
To ensure seamless background play, users should ensure that their device is running the latest version of the Spotify app and the operating system. They should also check that the app has the necessary permissions to run in the background and that the device’s power-saving features are not interfering with the app’s functionality. Additionally, users can try closing unnecessary apps or background processes to free up system resources and prevent interruptions to their music playback. By following these tips, users can enjoy uninterrupted music on Spotify while using other apps on their device.
How do I fix Spotify not playing in the background due to power-saving features?
To fix Spotify not playing in the background due to power-saving features, users can start by checking their device’s settings menu to see if the power-saving feature is enabled. If it is, users can try disabling the feature or adding Spotify to the list of exempted apps. This can usually be done by going to the “Settings” app, selecting “Battery” or “Power saving,” and then looking for the “Exceptions” or “Allowed apps” section. From there, users can find Spotify in the list of installed apps and toggle the switch to allow it to run in the background even when the power-saving feature is enabled.
If disabling the power-saving feature or adding Spotify to the exceptions list does not resolve the issue, users may need to investigate further to determine the root cause of the problem. This can involve checking for updates to the Spotify app or the device’s operating system, or seeking help from the device manufacturer’s support team. Additionally, users can try closing unnecessary apps or background processes to free up system resources and prevent the power-saving feature from kicking in. By addressing the power-saving feature and ensuring that Spotify has the necessary permissions to run in the background, users should be able to fix the issue and enjoy uninterrupted music playback.
Can I use Spotify in the background while my device is locked or in sleep mode?
Yes, Spotify allows users to play music in the background while their device is locked or in sleep mode. This means that users can start playing music on Spotify, lock their device, and the music will continue to play. However, it’s worth noting that some devices may have settings or features that can prevent apps from running in the background when the device is locked or in sleep mode. To ensure that Spotify continues to play in the background, users should check their device’s settings menu to ensure that the app has the necessary permissions to run in the background and that the device’s power-saving features are not interfering with the app’s functionality.
To use Spotify in the background while the device is locked or in sleep mode, users can start by ensuring that their device is running the latest version of the Spotify app and the operating system. They should also check that the app has the necessary permissions to run in the background and that the device’s settings are configured to allow background play. Additionally, users can try using a third-party app or widget to control Spotify’s playback and ensure that the music continues to play even when the device is locked or in sleep mode. By following these tips, users can enjoy uninterrupted music on Spotify even when their device is locked or in sleep mode.
How do I report issues with Spotify not playing in the background to the support team?
To report issues with Spotify not playing in the background to the support team, users can start by visiting the Spotify website and clicking on the “Help” or “Support” section. From there, they can select the “Contact Us” option and choose the relevant category for their issue, such as “Playback” or “App issues.” Users can then describe their issue in detail, including any error messages they have received, and provide information about their device and Spotify app version. The support team will review the user’s report and respond with troubleshooting steps or a solution to the issue.
When reporting the issue, users should provide as much detail as possible to help the support team diagnose and resolve the problem. This can include information about their device, operating system, and Spotify app version, as well as any steps they have already taken to troubleshoot the issue. Users can also try attaching screenshots or logs to their report to provide additional context. By reporting issues with Spotify not playing in the background, users can help the support team identify and fix problems, ensuring a better music streaming experience for all users. The support team will do their best to respond promptly and provide a helpful solution to the issue.