Are you experiencing a frustrating issue with your AirPods Pro where they hang up calls when you touch them? You’re not alone. Many users have reported this problem, and it can be quite annoying, especially if you’re in the middle of an important conversation. In this article, we’ll explore the possible reasons behind this issue and provide some solutions to help you resolve it.
Understanding the AirPods Pro Touch Controls
Before we dive into the possible causes of the problem, let’s take a look at how the AirPods Pro touch controls work. The AirPods Pro have a feature called “Force Touch” that allows you to control your music, answer calls, and activate Siri with a simple touch. When you touch the stem of the AirPod, it registers the touch and performs the corresponding action.
However, it seems that this feature can sometimes be a bit too sensitive, leading to accidental hang-ups. So, what could be causing this issue?
Dirty or Moisture-Exposed AirPods
One possible reason why your AirPods Pro might be hanging up calls when you touch them is that they’re dirty or exposed to moisture. If your AirPods are dirty, the touch controls might not be working properly, leading to accidental hang-ups. Similarly, if your AirPods have been exposed to moisture, it could damage the internal components, causing the touch controls to malfunction.
To fix this issue, try cleaning your AirPods with a soft cloth and drying them thoroughly. Avoid using harsh chemicals or abrasive materials that could damage the AirPods.
Incorrect Touch Settings
Another possible reason why your AirPods Pro might be hanging up calls when you touch them is that the touch settings are incorrect. If the touch settings are set to “hang up” when you touch the AirPod, it could be causing the issue.
To check the touch settings, follow these steps:
- Open the Settings app on your iPhone or iPad
- Tap on “Bluetooth”
- Find your AirPods Pro in the list of devices and tap the “i” icon next to them
- Tap on “Touch Settings”
- Make sure that the touch setting is set to “Play/Pause” or “Next Track” instead of “Hang Up”
Conflicting Gestures
If you’re using other gestures on your iPhone or iPad, such as the “Back Tap” feature, it could be conflicting with the AirPods Pro touch controls. This conflict could cause the AirPods to hang up calls when you touch them.
To fix this issue, try disabling the conflicting gestures and see if it resolves the problem.
Software Issues
Sometimes, software issues can cause problems with the AirPods Pro touch controls. If your AirPods Pro are running on outdated software, it could be causing the issue.
To update your AirPods Pro software, follow these steps:
- Open the Settings app on your iPhone or iPad
- Tap on “Bluetooth”
- Find your AirPods Pro in the list of devices and tap the “i” icon next to them
- Tap on “Update Software”
- Follow the prompts to update the software
Hardware Issues
In some cases, hardware issues can cause problems with the AirPods Pro touch controls. If your AirPods Pro are damaged or faulty, it could be causing the issue.
If you suspect that your AirPods Pro are damaged or faulty, try contacting Apple support for further assistance.
Troubleshooting Steps
If you’re still experiencing issues with your AirPods Pro hanging up calls when you touch them, try the following troubleshooting steps:
- Restart your AirPods Pro by putting them in their case and closing the lid for 30 seconds
- Reset your AirPods Pro by putting them in their case and pressing the button on the back of the case for 15 seconds
- Try using a different iPhone or iPad to see if the issue is specific to one device
Resetting the AirPods Pro
If none of the above steps resolve the issue, you may need to reset your AirPods Pro. To reset your AirPods Pro, follow these steps:
- Put your AirPods Pro in their case
- Press the button on the back of the case for 15 seconds
- Release the button when the light on the case flashes amber
- Wait for 10 seconds and then press the button again until the light flashes white
This will reset your AirPods Pro to their factory settings.
Conclusion
If your AirPods Pro are hanging up calls when you touch them, it can be a frustrating issue. However, by understanding the possible causes of the problem and trying the troubleshooting steps outlined above, you should be able to resolve the issue. Remember to keep your AirPods clean and dry, check the touch settings, and update the software regularly to prevent similar issues in the future.
By following these tips, you can enjoy uninterrupted calls and music with your AirPods Pro.
Additional Tips
- To avoid accidental hang-ups, try using the “Play/Pause” or “Next Track” touch setting instead of “Hang Up”
- If you’re experiencing issues with your AirPods Pro, try restarting them or resetting them to their factory settings
- Keep your AirPods Pro clean and dry to prevent damage to the internal components
By following these tips and troubleshooting steps, you can resolve the issue of your AirPods Pro hanging up calls when you touch them and enjoy a seamless listening experience.
Why do my AirPods Pro hang up calls when I touch them?
This issue is often caused by the double-tap feature on your AirPods Pro. When you double-tap your AirPods, it can trigger the end call function, especially if you have the double-tap action set to end calls in your iPhone settings. To resolve this issue, you can try changing the double-tap action to a different function, such as playing or pausing music.
Another possible reason for this issue is the accidental activation of the double-tap feature when you touch your AirPods. This can happen if you have the double-tap sensitivity set too high or if you’re touching your AirPods in a way that triggers the double-tap action. To avoid this, you can try adjusting the double-tap sensitivity or being more mindful of how you touch your AirPods during calls.
How do I change the double-tap action on my AirPods Pro?
To change the double-tap action on your AirPods Pro, go to your iPhone’s Settings app, then tap on Bluetooth, and select your AirPods Pro from the list of devices. Tap on the “i” icon next to your AirPods Pro, then tap on “Left” or “Right” to select the earbud you want to customize. From there, you can choose a different double-tap action, such as playing or pausing music, skipping tracks, or activating Siri.
Make sure to save your changes after selecting a new double-tap action. You can also customize the double-tap action for each earbud separately, so you can have different actions for the left and right earbuds. This can be useful if you want to use one earbud for music control and the other for call management.
Can I disable the double-tap feature on my AirPods Pro?
Yes, you can disable the double-tap feature on your AirPods Pro. To do this, go to your iPhone’s Settings app, then tap on Bluetooth, and select your AirPods Pro from the list of devices. Tap on the “i” icon next to your AirPods Pro, then tap on “Left” or “Right” to select the earbud you want to customize. From there, you can toggle off the double-tap feature.
Keep in mind that disabling the double-tap feature will also disable other features that rely on double-tapping, such as skipping tracks or activating Siri. If you want to keep these features, you may want to consider changing the double-tap action instead of disabling it altogether.
Why do my AirPods Pro hang up calls when I touch the stem?
The stem of your AirPods Pro contains a force sensor that can detect when you’re touching or squeezing the stem. This sensor is designed to allow you to control your music and calls by squeezing the stem. However, if you’re touching or squeezing the stem during a call, it can trigger the end call function.
To avoid this issue, you can try being more mindful of how you touch the stem during calls. You can also try adjusting the force sensor sensitivity or disabling the force sensor altogether. However, keep in mind that this will also disable other features that rely on the force sensor.
Can I use my AirPods Pro with a different device to avoid this issue?
Yes, you can use your AirPods Pro with a different device to avoid this issue. If you’re experiencing issues with your AirPods Pro hanging up calls on your iPhone, you can try using them with a different device, such as an iPad or an Android phone. However, keep in mind that you may need to reset your AirPods Pro and pair them with the new device.
Using your AirPods Pro with a different device may also resolve other issues you’re experiencing, such as connectivity problems or audio delays. However, it’s worth noting that some features may not work as seamlessly on a different device, so you may need to adjust your settings or behavior accordingly.
How do I reset my AirPods Pro to resolve this issue?
To reset your AirPods Pro, go to your iPhone’s Settings app, then tap on Bluetooth, and select your AirPods Pro from the list of devices. Tap on the “i” icon next to your AirPods Pro, then tap on “Forget Device.” This will unpair your AirPods Pro from your iPhone.
Next, put your AirPods Pro in their charging case and close the lid. Wait for 30 seconds, then open the lid and press the setup button on the back of the case until the status light flashes amber. This will reset your AirPods Pro to their factory settings. You can then pair them with your iPhone again and see if the issue is resolved.